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FAQ

IMIBUZO EBUZWA QHO

Athini amaxabiso akho?

Uthutho lwehlabathi alulungelelananga, siya kukunika awona maxabiso angcono ngokweenkcukacha zakho zolungiselelo.

Nceda uqhagamshelane nathi ukuze ufumane iinkcukacha ezithe vetshe. I-imeyile:ot-5@topfan.com.cn

Ingaba unabo ubuncinci be-odolo yobungakanani?

Ewe, sifuna zonke ii-odolo zamazwe ngamazwe ukuba zibe ne-odolo encinci eqhubekayo.

Ukuba ungathanda ukuthumela iimpahla zakho kodwa ngamanani amancinci kakhulu, nceda uqhagamshelane nathi ukuze ufumane iinkcukacha ezingakumbi. I-imeyile:ot-5@topfan.com.cn

Ngaba uyawanikeza amaxwebhu afanelekileyo?

Ewe, sinokubonelela ngamaxwebhu eentlobo ezahlukeneyo zezatifikethi ezibandakanya iilayisenisi zokungeniswa kweli lizwe kunye neengxelo ezinxulumene nokuthumela imithwalo yolwandle nomoya kubathengi. Faka isicelo kwiindidi ezahlukeneyo zesatifikethi semvelaphi, isatifikethi seCCPIT, ukuqinisekiswa kwe-ambassy kunye nezinye iziqinisekiso.

Nceda uqhagamshelane nathi ukuze ufumane iinkcukacha ezithe vetshe. I-imeyile:ot-5@topfan.com.cn

Lithini ixesha lokuhamba?

Siza kunika ingqwalaselo ephambili ekunikezeni abathwali ngenkonzo ekhawulezayo nelungileyo, ixesha lokuhamba liya kukwabelana nomxhasi kwikowuteshini, imeko iya kwabelwana kumxhasi ngokunjalo.

Nceda uqhagamshelane nathi ukuze ufumane iinkcukacha ezithe vetshe. I-imeyile:ot-5@topfan.com.cn

Zeziphi iintlobo zeendlela zokuhlawula ozamkelayo?

Unokwenza intlawulo kwiakhawunti yethu yebhanki, sixhasa intlawulo nge-RMB kunye needola zaseMelika. Kwimarike yaseIndonesia, sineakhawunti yaseIndonesia ukuqokelela irupiah.

Nceda uqhagamshelane nathi ukuze ufumane iinkcukacha ezithe vetshe. I-imeyile:ot-5@topfan.com.cn

UFUNA UKUSEBENZA NATHI?